Professional Summary
Results-driven, adaptable and ambitious IT professional with 3+ years of
experience across cloud environments, databases and infrastructure support.
First-class Computing graduate with strong communication skills and proven
ability to troubleshoot complex systems and document clear processes.
Currently enjoying a career break supporting my partner with her business,
but eager to jump back in to a meaningful, worthwhile and relevant role.
Key Skills & Experience
- Cloud: AWS Core (EC2, S3, VPC, Route 53, IAM & Identity Center), Oracle OCI
- Databases: Oracle 19c, MariaDB, MySQL – backups, DR, patching and more
- Operating Systems: Linux (Ubuntu, Oracle Linux, CentOS, Solaris), Windows Systems
- Infrastructure Support: B2B/B2C support, monitoring, SQL querying, general troubleshooting
- Tools: AWS Console, Oracle OEM, Putty, cPanel, Zabbix, Nagios, TOAD, DBeaver, Vi and more
Employment Experience
Infrastructure Support Technician
- Supported clients via telephone, email and ticketing systems (Freshdesk)
- Worked with AWS Core Services including EC2, VPC, S3, IAM and Route 53
- MariaDB administration, user admin, SQL scripting and reports, and legacy database decommissioning
- Created and ran deployment process documentation for new mobile applications
Junior Oracle Database Administrator
- Oracle Database 19c patching, backups and monitoring
- Disaster recovery and standby database creation
- Linux CLI administration and developer support
- SQL scripting, report development, query execution and opimization, and database user admin
- Agile and ITIL-aligned workflows
Education
BSc (Hons) Computing, 1st Class
- Earned a 1st class degree in multi-disciplinary Computer Sciences
- Covered Java OOP, relational SQL and database administration, advanced mathematics, web design and development, IT project management, newtworking, computational architectures and more
- Designed, proposed, developed and presented a personal final year project comparing a typical 'on prem' cluster database implementation against a scalable cluster database running within Docker containers
Contact
AWS Architecture
This website was built and hosted using Amazon Web Services:
- Amazon S3 – Static website resource storage
- Amazon CloudFront – Global CDN
- Amazon Route 53 – DNS hosting and routing
- AWS Certificate Manager (ACM) – HTTPS/TLS certificates